Ricardo Vidal is the Lead Technician at AlphaCord Media Group, where his technical expertise and problem-solving skills ensure that every project runs at peak performance. With over a decade of experience in the tech industry, Ricardo has been a cornerstone of the team since joining AlphaCord, bringing a wealth of knowledge in AV, IT, networking, and system integration. Based in the Greater New York Area, he has spent the last 8 years honing his craft, following a diverse career that includes roles such as IT Support Specialist and Systems Technician, with a notable 5-year tenure at a leading tech firm before stepping into his leadership role at AlphaCord in 2022. Ricardo’s hands-on approach and deep understanding of technical systems make him the go-to expert for tackling complex challenges and delivering innovative solutions. He leads by example, guiding the technical team with precision while ensuring that every installation, repair, and system integration meets AlphaCord’s high standards of excellence. His contributions have been instrumental in solidifying the company’s reputation as a trusted partner for industry leaders, from corporate offices to media production studios, with a track record of managing large-scale tech deployments and troubleshooting advanced systems. Beyond his technical prowess, Ricardo is a collaborative team player with a passion for innovation. He thrives on finding new ways to optimize systems, enhance network performance, and improve efficiency, always staying ahead of the curve in the fast-evolving tech landscape. Educated at a renowned technical institute where he earned certifications in Cisco networking and IT project management, Ricardo’s journey also includes mentoring junior technicians and contributing to community tech workshops. Under the guidance of AlphaCord’s leadership, he continues to push boundaries, ensuring that the company delivers cutting-edge solutions that empower clients to succeed.